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Noise complaints › Austin
How to file a noise complaint in Austin
Austin 3-1-1 (512-974-2000 from outside the area, or the Austin 3-1-1 app): a "Non Emergency Noise Complaint" is routed to the Austin Police Department; code violations, including short-term rental noise, go to Development Services through the same 3-1-1 request (austintexas.gov, "Report a code violation"; 311.austintexas.gov).
Last updated:
| Quiet hours | 10:30 p.m. – 7:00 a.m.: no noise or music audible next door (Sec. 9-2-3) |
|---|---|
| How it is enforced | Decibel limits for some sources, audibility for others |
| Emergencies | 911 |
| Ordinance | The Code of the City of Austin |
Where to file in Austin
Austin 3-1-1 (512-974-2000 from outside the area, or the Austin 3-1-1 app): a "Non Emergency Noise Complaint" is routed to the Austin Police Department; code violations, including short-term rental noise, go to Development Services through the same 3-1-1 request (austintexas.gov, "Report a code violation"; 311.austintexas.gov).
From the city's official pages and code, verified 2026-09-03. Numbers and departments change; if a line does not answer, the city's main switchboard or 311 can redirect you.
Before you call
- Log it. Date, start and end time, what the noise was and where you heard it from. Three dated entries carry more weight than one angry call.
- Measure it if you can. Austin sets measured limits, so a reading near the limit is direct evidence. The free online decibel meter runs in your browser and records nothing.
- Check the rule. Quiet hours in Austin are 10:30 p.m. – 7:00 a.m.: no noise or music audible next door (Sec. 9-2-3). The Austin noise ordinance page quotes the code verbatim, so you can cite the section.
- Try the source once. A neighbour, landlord or venue manager often fixes it faster than the city does, and telling them first strengthens a later complaint.
What happens after you file
Non-emergency noise reports are queued, not dispatched, so a first call rarely ends the noise that night. What it does is start a record against the address. Repeated reports, a dated log and a reading are what move a case from a warning to a citation. Where the city needs an officer to witness the noise, as most audibility rules require, file while it is happening rather than the next morning.
How loud is Austin in general? The Austin noise map shows the federal transportation-noise data for every neighbourhood, and the apartment quiet hours page compares every city's night rule.
Who do I call for a noise complaint in Austin?
Austin 3-1-1 (512-974-2000 from outside the area, or the Austin 3-1-1 app): a "Non Emergency Noise Complaint" is routed to the Austin Police Department; code violations, including short-term rental noise, go to Development Services through the same 3-1-1 request (austintexas.gov, "Report a code violation"; 311.austintexas.gov).
What are the quiet hours in Austin?
10:30 p.m. – 7:00 a.m.: no noise or music audible next door (Sec. 9-2-3). The full rule, quoted from the code, is on the Austin noise ordinance page.
Should I call 911 for noise in Austin?
Only if there is danger, a threat or a crime in progress. For ongoing noise use 311 or the non-emergency police line; repeated calls build an official record tied to the address, which is what code enforcement acts on.
What evidence helps a noise complaint in Austin?
Austin uses both decibel limits and audibility rules, so keep a dated log and take readings when you can; which rule applies depends on the source of the noise.
This page is a plain-language guide to the reporting route, not legal advice. Ordinances and contact numbers get amended; check the linked official sources before relying on a specific provision.