Noise complaints › Lubbock

How to file a noise complaint in Lubbock

Per the Lubbock Police Department page: "For non-emergencies call: 806-775-2865" and "If you need a Police Officer to respond, contact Police Dispatch at 806-775-2865. If this is a life-threatening emergency, DIAL 911." The same page gives the Headquarters front desk as 806-775-2816.

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Documenting this? A dated log of when the noise started, when it stopped and how loud it got is what Lubbock acts on. Log noise levels for a complaint — free, runs in your browser, records no audio.

Lubbock noise complaint at a glance
Quiet hours10:00 p.m. – 6:00 a.m. (commercial construction, outdoor power equipment, mechanical devices)
How it is enforcedAudibility, no general decibel limit
Emergencies911
OrdinanceCity of Lubbock Code of Ordinances

Official text: City of Lubbock Code of Ordinances, Title I "General Ordinances," Chapter 14 "Offenses and Additional Provisions," Article 14.04 "Noise," §§ 14.04.001 (policy), 14.04.002 (administration), 14.04.003 (prohibited noises), 14.04.004 (motor vehicle noise), 14.04.005 to 14.04.008 (permit of variance: application, rescheduling, fees, appeal), 14.04.009 (exceptions) and 14.04.010 (penalty); definitions of "noise" and related terms in § 14.01.001. History notes as printed: 1983 Code §§ 18-4.1 to 18-4.8; Ordinance 2006-O0103, sec. II (adopted 10/13/2006); Ordinance 2007-O0095 (adopted 9/27/2007, §§ 14.04.005 and 14.04.008); Ordinance 2012-O0084, sec. 1 (adopted 8/23/2012; the only source shown for §§ 14.04.006 and 14.04.010); § 14.04.003 last amended by Ordinance 2015-O0050, sec. 1 (adopted 5/28/2015). eCode360 version 2026-07-28: "Includes legislation through Ord. No. 2026-O0088 adopted July 28, 2026." Text read on 2026-10-05..

Where to file in Lubbock

Per the Lubbock Police Department page: "For non-emergencies call: 806-775-2865" and "If you need a Police Officer to respond, contact Police Dispatch at 806-775-2865. If this is a life-threatening emergency, DIAL 911." The same page gives the Headquarters front desk as 806-775-2816. The City's 311 Citizen Requests page lists three ways to report an issue (the MyLBK app, calling 311, and the Self Service Portal), gives the 311 contact phone as 806-775-3000, and says "The 311 Call Center is open Monday through Friday, from 7:30 a.m. - 5:30 p.m."; its examples are potholes, stray animals, downed street signs and trash collection. The Submit a Report / Request page's categories are Animal Service, Codes, Community Development, Solid Waste, Storm Water, Traffic Engineering & Streets and Water; none of these City pages mentions noise. Article 14.04 names no enforcing department: § 14.04.002 places administration, inspections and noise-variance permits with the city secretary, and a violation is a misdemeanor (§ 14.04.010). Sources: https://www.mylubbock.us/385/Police-Department and https://www.mylubbock.us/182/311-Citizen-Requests and https://www.mylubbock.us/194/Submit-a-Report-Request.

From the city's official pages and code, verified 2026-10-05. Numbers and departments change; if a line does not answer, the city's main switchboard or 311 can redirect you.

Before you call

  1. Log it. Date, start and end time, what the noise was and where you heard it from. Three dated entries carry more weight than one angry call.
  2. Measure it if you can. Lubbock enforces mostly by audibility, so the log is the main evidence, but a reading shows how loud it really was. The free noise log runs in your browser, records nothing, and saves a dated report.
  3. Check the rule. Quiet hours in Lubbock are 10:00 p.m. – 6:00 a.m. (commercial construction, outdoor power equipment, mechanical devices). The Lubbock noise ordinance page quotes the code verbatim, so you can cite the section.
  4. Try the source once. A neighbour, landlord or venue manager often fixes it faster than the city does, and telling them first strengthens a later complaint.

What happens after you file

Non-emergency noise reports are queued, not dispatched, so a first call rarely ends the noise that night. What it does is start a record against the address. Repeated reports, a dated log and a reading are what move a case from a warning to a citation. Where the city needs an officer to witness the noise, as most audibility rules require, file while it is happening rather than the next morning.

How loud is Lubbock in general? The Lubbock noise map shows the federal transportation-noise data for every neighbourhood, and the apartment quiet hours page compares every city's night rule.

Who do I call for a noise complaint in Lubbock?

Per the Lubbock Police Department page: "For non-emergencies call: 806-775-2865" and "If you need a Police Officer to respond, contact Police Dispatch at 806-775-2865.

What are the quiet hours in Lubbock?

10:00 p.m. – 6:00 a.m. (commercial construction, outdoor power equipment, mechanical devices). The full rule, quoted from the code, is on the Lubbock noise ordinance page.

Should I call 911 for noise in Lubbock?

Only if there is danger, a threat or a crime in progress. For ongoing noise use 311 or the non-emergency police line; repeated calls build an official record tied to the address, which is what code enforcement acts on.

What evidence helps a noise complaint in Lubbock?

Lubbock enforces mostly by whether the sound is plainly audible at a set distance, so a log of dates, times, durations and where you could hear it from matters more than a meter reading, though a reading still helps.

This page is a plain-language guide to the reporting route, not legal advice. Ordinances and contact numbers get amended; check the linked official sources before relying on a specific provision.