UK noise complaints › Newham

How to make a noise complaint in Newham

Report noise to Newham Council online through My Newham, or call 020 8430 2000 and ask for the Anti-social Behaviour and Nuisance (Noise) Service. The council deals with repeated loud music and parties, persistently noisy neighbours, pubs and clubs, building work out of hours, alarms and animals. For crime, disorder or an emergency, contact the police.

Last updated: November 8, 2026

How to report noise to Newham Council

Reporting routes, from the council's own pages
Route	Details
Online	"Report an ongoing noise problem" on My Newham (the form opens a My Newham sign-in)
Phone	020 8430 2000, Monday to Friday 9 a.m. to 5 p.m.; ask for the Anti-social Behaviour and Nuisance (Noise) Service
Industrial and business noise	020 8430 2000, the Environmental Control Team, or pollution.enquiry@newham.gov.uk
Council tenants	The Housing Liaison Team, HLOTeam@newham.gov.uk or 020 8430 2000
Housing association tenants	Their housing association
Crime, disorder or an emergency	The police

Sources: noise nuisance, the online form, the licensing page, contact Newham Council, pollution and the Housing Liaison Team. The police's Safer Neighbourhood Teams deal with "Rowdy and nuisance behaviour", "Anti-social use of vehicles" and "inappropriate use of fireworks" (antisocial behaviour).

At night: the council's pages differ

Newham's noise page says: "We do not provide a response in the form of a visit, but an officer may contact you during office hours which are Monday to Friday 9am – 5pm." Its licensing page says: "Our officers can visit and investigate complaints up until 4am, seven days a week." And the council's housing improvement plan (October 2025) reports that it has "set up an out of hours noise team", which a March 2026 update describes as running on Friday and Saturday evenings. No public page gives a night number. If the noise is happening now, report it online with the time, and ask the council when you call which service applies to you.

What Newham investigates, and how

The council deals with "Excessively loud music and parties (repeated over a period of time)", "Unreasonable noise from pubs, clubs, bars and live events", "Persistently noisy neighbours", building work "outside of permitted hours", alarms, "Persistent noise from an animal(s)" and ventilation fans. After a report "we are likely to request additional information and may require diary sheets to be completed", covering the days, times, nature and impact on you; "If a pattern of persistence is identified, a case officer will be assigned to investigate." Its steps run from an advisory letter, through a Community Protection Warning (with a tenancy breach letter if the person rents), a Community Protection Notice and an abatement notice.

What Newham will not deal with

"Please note that the council are unable to take enforcement action on domestic household noise which includes noise from washing machines, children crying or playing, footsteps, talking, toilet flushing, vacuuming and furniture being moved." Its second noise page adds fireworks and helicopters: "This is part of life and the courts do not accept this as a nuisance." Events at Queen Elizabeth Olympic Park and the London Stadium are controlled by the LLDC (0800 0422 110) and London Stadium 185 (0800 055 7505), "not Newham" (noise from other sources).

Building work hours in Newham

The council asks sites to keep to standard working hours: "Monday to Friday: 8am to 6pm; Saturday: 8am to 1pm; Sundays and bank holidays: closed". A contractor who needs to work outside them should apply for section 61 consent to pollution.enquiry@newham.gov.uk "at least 28 days before start of works".

The law behind a noise complaint in Newham

Noise from homes is a statutory nuisance under the Environmental Protection Act 1990, which the council must investigate at any hour; there is no daytime decibel limit. From 11 p.m. to 7 a.m. the Noise Act 1996 also lets it act on noise above 34 dBA measured inside your home. The UK guide to reporting noisy neighbours covers the steps, notices and fines, and UK noise laws the hours; for particular noise see barking dogs, loud music and builders' hours. A reading from the free online decibel meter can sit beside each entry in your diary; the council measures with its own equipment.

Sources

Newham Council: noise nuisance and noise from other sources, the online form, licensing: have your say, contact Newham Council, pollution, report a nuisance, building and demolition sites, anti-social and nuisance behaviour, the Housing Liaison Team and the housing services improvement plan (October 2025). All read 2026-11-08. This page is a plain-language summary, not legal advice; the legislation and Newham Council's decisions control.

Who do I call about noise at night in Newham?

Newham publishes no night number. Its noise page says officers do not visit and may contact you in office hours, while its licensing page and housing plans describe evening and night cover. Report the noise online with the time it happened, and call the police if there is crime, disorder or danger.

Can Newham Council stop noise from footsteps or children?

No. The council says it cannot take enforcement action on domestic household noise such as footsteps, talking, children crying or playing, toilet flushing, vacuuming or moving furniture.

What time can builders work in Newham?

8 a.m. to 6 p.m. Monday to Friday and 8 a.m. to 1 p.m. on Saturdays, with sites closed on Sundays and bank holidays, under the council's standard hours.

UK noise guides and other councils

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